Introducing
Piggy Bank
Users can build confidence in their financial knowledge, start investing with minimal funds, and feel empowered to make smart financial decisions without feeling overwhelmed..
Project overview
The Kick-Off
Project type: UX/UI Design Hackathon
Timeline: 8-Hours (One day)
Role: UX Researcher, Design Strategist
Tools: Figma
Empathize
Discovery of the problem state
Dipping my toe into investment
Many young adults—and increasingly, middle-aged adults as well—face significant challenges when it comes to investing. The realities of financial life today often include heavy student debt as soon as someone finishes school, creating an immediate burden that makes it difficult to consider additional financial goals like investing.
Moreover, inflation has driven up the cost of living, making it challenging for many to cover daily expenses and forcing many to live paycheck to paycheck. This financial strain not only impacts their current lifestyle but also leaves little room for saving or investing for the future, making it harder to achieve long-term financial security.
Secondry Research
Dipping Deeper into the problem
Despite over half of Gen Z already participating in the stock market, many struggle with understanding investing and risk management. A significant 32% cite fear of losing money as a barrier to investing, while 22% of those not currently invested express a lack of trust in the market.
Lack of income, small down payment size, and no credit history are usually the primary challenges you will face when buying a home as a student.
The rise of #FinTok has significantly influenced Gen Z investing habits, with 48% of Gen Z investors turning to social media for financial advice. According to a CFA report, these platforms are now the primary source of information for young investors in the US, Canada, and the UK.
- Many schools do not include comprehensive financial literacy in their curricula. As a result, young adults graduate without a clear understanding of basic financial concepts like saving, budgeting, and investing.
%
Of Gen Z are investing at stock market
Versus
%
Of 52-62 years olds
Problem Statement:Young adults have little disposable income and lack the confidence and knowledge to start investing.
Primary Research
Participants interview
Due to the project’s one-day timeline, we weren’t able to conduct formal interviews. However, since all hackathon participants were young adults, they shared insights from their own investment experiences, providing valuable perspectives. Here are the key insights gathered from their discussions.
Investing can be intimidating
Without foundational knowledge, young adults may view investing as risky or difficult to navigate, deterring them from exploring it on their own.
Big student loan
” I have a big student loan to pay I cant think of investing” – said a Gen Z individual.
Vancouver living expences
High living costs in Vancouver create significant obstacles to investing
Middle age crises
Fear of insufficient retirement saving makes individuals in their mid ages so nervous.
Define
Persona and Experience map
Recognizing the Strategic Edge
Choosing a persona from Gen Z as the target user for the app brings a few key insights and considerations to the design process.Gen Z, typically defined as those born from the late 1990s to early 2010s, has distinct characteristics and expectations shaped by their unique experiences growing up in a digitally advanced and often financially challenging world.
Jamie Taylor
Age: 24
Occupation: Junior Marketing Specialist
Location: Urban area, renting a small apartment
Education: Bachelor’s degree in Communications
Income: $35,000 annually
Jamie is a young professional, living on a tight budget while starting their career in marketing. They are eager to build a stable financial future but feel overwhelmed by the complex world of investing. Jamie has a few friends who talk about stocks and crypto, but they often feel left out due to a lack of knowledge. After paying rent, bills, and essentials, there’s usually only a small amount left each month, which they want to save or invest to grow over time
Demographics:
- Tech-savvy, often on social media, and has a smartphone.
- Prefers to use apps for banking, budgeting, and financial planning.
Goals
Pain points
Motivations
Personality traits
- Build financial literacy without feeling intimidated.
- Start investing small amounts in a simple and user-friendly way.
- Gain confidence in making financial decisions to grow wealth over time.
- Limited funds make it feel like investing isn’t feasible.
- Intimidated by jargon-heavy investment platforms.
- Fears losing money due to a lack of knowledge and experience.
- Finds traditional investment platforms complex and uninviting.
- Desire for financial independence and security.
- Wants to learn about finances and grow their money without feeling overwhelmed.
- Inspired by peers who are investing, but unsure how to start.
- Curious but cautious.
- Financially anxious, with a practical approach to money.
- Tech-literate and eager to learn, especially through mobile apps.
Design Challenge
How might we help young investors to
have the knowledge and confidence
to invest?
Ideate
Brainstorming and the Userflow
Creating an Investment application for GenZ
After two hours of brainstorming with the team, we refined our approach to address young adults’ investment concerns by focusing on creating a user experience that demystifies the investment process. We outlined ways to make the app feel approachable, with features that support small, low-risk investments, simplified financial terms, and educational tools to build confidence gradually.
The following user flow was created to guide users through the investment process in the app in a clear, straightforward way, directly addressing their concerns and gradually building their confidence as they proceed through each step.
Introducing:
Piggy Bank
To help beginners start investing small amounts with confidence by providing easy-to-understand information, low-risk investment options, and a supportive, engaging experience.
App's Features
Investment calculator for FHSA helps him estimate how much his account balance could grow over time, based on his annual contributions, investment returns, and timeframe.
Retirement Investment which common options include:
- RRSP (Canada) / 401(k) / IRA (U.S.)
- Tax-Free Savings Accounts (TFSAs) in Canada
- Employer-Sponsored Plans
Stock Market including
- Index Funds and ETFs (Exchange-Traded Funds) that track the performance of major indices (like the S&P 500)
Prototype
In the final hour of our hackathon journey, we needed to quickly think through the Wireframes. While the app has extensive potential, we chose to focus on just one key flow to ensure we delivered a clear, functional concept within our time constraints.
In our final minutes, we managed to create a Prototype for our application, which showcases the main user flow and highlights how the app simplifies the investment process for young adults. This prototype captures the core features that address user concerns, offering an intuitive and approachable experience tailored to their needs.
https://www.figma.com/design/CuN1njOF3k8Ir13aOuT3xT/Prototype?node-id=0-1&t=adCUmBN45Nf9Qo2z-1
Visual Suggestions
Since there was no time to work on branding, the following elements are recommended for further development.
Future Steps
Piggy Banks Market
Market Strategies
Understand the Target Audience
Promote Key Features That Address Pain Points
Leverage Social Media and Influencer Marketing
Incorporate Gamification and Social Elements
Offer Introductory Promotions or Trials
Offer Introductory Promotions or Trials
Educate Through Content Marketing and Resources
Take home lesson
The best designs come from team collaboration.
Joining a UX/UI design program just two months before the hackathon provided an exciting opportunity for rapid learning and growth. The event offered a chance to collaborate with individuals from diverse backgrounds, enriching the design process with varied perspectives. Sharing ideas in this high-energy environment boosted my confidence, refined my communication skills, and highlighted the importance of teamwork, adaptability, and resilience in UX/UI design. Overall, it was an intensive yet rewarding experience that accelerated my understanding of the creative and collaborative aspects of design.
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